Equitable's Policyowner Service Department:

now known as

Your Equitable E-Team!

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We care... we listen... and we respond to your needs!

The Equitable E-Team’s family perspective, traditionally high standards, dedicated teamwork, and insistence on being the best has earned Equitable a reputation for being a caring leader. The products and personalized services that the E-Team provides are second to none.

When you call Equitable, you talk to a friendly, helpful person - not a machine. We enjoy getting to know you personally!

Professional representatives are available Monday through Friday from 7:00 a.m. to 5:30 p.m. Mountain Time.

Whether we are responding to an e-mail, in writing, or on the telephone, we take pride in every opportunity we have to serve our customers. We deliver the service that exceeds your expectations!

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We make it easy and efficient for our Policyowners to keep us informed of their needs.
Start here to update your Personal Information, Policy Information, request duplicate documents, and more.

Common Forms

Claims Inquiry

Wondering about a claim?
Have a question about a policy?

Click below to submit your comments
or questions.



Hacemos todo lo posible para ayudar los miembros de la familia de Equitable que hablan espanol. Si tiene preguntas o necesita ayuda, llame a nuestro:

Se le pedira dejar un mensaje, y un representante que hable espanol le llamara lo mas pronto posible.